TRANSFORM YOUR BUSINESS COMMUNICATIONS
AI-Powered Phone Service That Delivers Results
BUSINESS COMMUNICATION CHALLENGES
Inefficient Call Handling
43% of staff time wasted on routing and basic inquiries
Inconsistent Customer Experience
68% of customers cite being transferred multiple times as their top frustration
Documentation Bottlenecks
Representatives spend 15-20 minutes per call on manual data entry
Limited Performance Insights
Only 24% of businesses have clear visibility into call quality metrics
Rising Operational Costs
Call center operations typically consume 7-12% of total business expenses
THE INTELLIGENT BUSINESS PHONE SOLUTION
Parlona transforms how businesses handle communications by combining advanced AI with seamless integration capabilities.
Our mission: Eliminate communication inefficiencies while enhancing customer and employee experience.
FIRST IMPRESSIONS THAT IMPRESS
- Professionally greets every caller
- Collects essential information naturally
- Routes calls to the right person, first time
- Handles basic inquiries without human intervention
- Available 24/7 without staffing costs
IMPACT:
Reduce call handling time by 32% while improving customer satisfaction
EMPOWER YOUR TEAM TO EXCEL
Customer
Agent
Real-time Assistant
Customer is inquiring about international calling features.
Suggested response: "The premium plan includes unlimited calls to 60+ countries including the EU, UK, Australia, and most of Asia."
Upsell opportunity: Mention the Enterprise plan for businesses with high international call volume.
- Provides real-time prompts and information during calls
- Suggests relevant products, services and solutions
- Supplies customer history and context instantly
- Offers compliance reminders when needed
- Assists new team members like an experienced mentor
IMPACT:
27% increase in first-call resolution and 18% higher sales conversion rates
NEVER LOSE VALUABLE INFORMATION
- Captures key information without manual input
- Automatically updates CRM with call details
- Creates comprehensive meeting minutes
- Identifies action items and follow-ups
- Schedules appointments directly to calendars
IMPACT:
Save 15+ hours per representative monthly and reduce documentation errors by 47%
Call Recording
AI Processing
System Updates
Automated Call Summary
Action Items:
INSIGHTS THAT DRIVE PERFORMANCE
Call Volume
1,243
Avg. Resolution Time
4:23
Performance by Team Member
Customer Satisfaction
- Track key performance metrics across all communications
- Identify top performers and best practices
- Spot trends in customer inquiries and satisfaction
- Optimize staffing based on call volume patterns
- Discover training opportunities with AI-assisted coaching
IMPACT:
Improve team performance by 23% while reducing training costs by 35%
THE PARLONA ADVANTAGE
Time Savings
20+ hours per month per representative
Cost Reduction
30-40% decrease in operational expenses
Revenue Growth
15-25% increase in conversion and upsell rates
Customer Satisfaction
40% improvement in first-call resolution
Employee Retention
30% reduction in representative turnover
Company Information
Projected Annual Savings
IMPLEMENTATION JOURNEY
SEAMLESS TRANSITION TO EXCELLENCE
Discovery
We understand your unique challenges
Customization
Parlona adapts to your business needs
Integration
Connect with your existing systems
Training
Brief team onboarding (typically less than 2 hours)
Optimization
Continuous improvement with AI-driven insights
Typical implementation timeframe: 2-4 weeks
Implementation Timeline
Week 1
Discovery & Planning
Week 2
Customization & Integration
Week 3
Testing & Training
Week 4
Launch & Optimization
CLIENT TRANSFORMATION STORIES
REAL RESULTS FROM BUSINESSES LIKE YOURS
Financial Services Firm
Reduced call handling costs by 37% while improving compliance
$240K/year
$151K/year
Healthcare Provider
Decreased documentation time by 68% while enhancing HIPAA compliance
18 min/call
5.8 min/call
Retail Organization
Increased sales conversion by 24% with real-time product suggestions
18% conv.
22.3% conv.
WHY PARLONA STANDS APART
Comprehensive Solution
All capabilities in one seamless platform
Adaptable AI
Learns your business terminology and processes
Integration Focused
Works with your existing systems
Deployment Flexibility
Cloud or on-premises options
Ongoing Innovation
Regular updates with cutting-edge features
| Feature | Parlona | Competitors |
|---|---|---|
| AI Receptionist | ||
| Real-time Assistance | ||
| Auto Documentation | ||
| Advanced Analytics | ||
| Full Integration |
START YOUR TRANSFORMATION TODAY
Schedule a Demo
See Parlona in action with your specific use cases
ROI Assessment
Receive a customized value analysis for your business
Pilot Program
Experience Parlona with a 30-day trial
Ready to transform your business communications?
Join the growing number of businesses that have revolutionized their customer interactions with Parlona.